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Retell AI vs ElevenLabs Agents: all-in cost and features
At list price, ElevenLabs Agents has the lower all-in floor ($0.090/min vs $0.093/min). Concurrency, compliance and billing increments are compared below.
| Retell AI | ElevenLabs Agents | |
|---|---|---|
| All-in $/min | $0.093 – $0.125 | $0.090 – $0.120 |
| Category | orchestrator | bundled |
| Concurrency included | 20 | 4-40 by plan |
| Extra concurrency | $8/concurrent/month | burst up to 3x at 2x rate |
| BYO carrier / SIP | Yes | Yes |
| Native carriers | Twilio, Telnyx, SIP | Twilio, SIP |
| HIPAA / BAA | YesEnterprise (BAA) | YesEnterprise (BAA) |
| Billing increment | per second | not stated |
| Lowest plan fee | 0 | 0 |
| Pricing source | Retell AI pricing page | ElevenLabs Agents pricing page |
Full Retell AI breakdown · Full ElevenLabs Agents breakdown · Price your monthly volume in the calculator